|Company's Full Name:||Spok Holdings, Inc.|
|Trading Ticker Symbol:||SPOK|
|Headquarter City/Country:||Virginia, VA|
|Primary Industry Sector:||Public Utilities|
|Seconday Sub-sector:||Telecommunications Equipment|
|Main Business Areas:||Public Utilities, Telecommunications Equipment, Communication Services, Telecom Services, Telecom|
|Dividend Payments:||Dividend History|
|Current Share Price:||$12.23|
|Previous Year's Closing Price:||$13.26|
|Percentage Price Change (YTD):||-7.77%|
|Market Cap:||$230.59 million|
|52-week Price Range:||$11 - $17.25|
|Dividend Per Share:||$0.5|
Spok Holdings, Inc., incorporated on March 5, 2004, through its subsidiary, Spok, Inc., provides critical communication solutions for enterprises. The Company is engaged in the healthcare communications. The Company is a provider of paging services and selected software solutions in the United States and abroad, on a limited basis, in Europe, Canada, Australia, Asia and the Middle East. The Company offers its services and products primarily to three market segments: healthcare, government and large enterprise.
Wireless Products and Services
The Company offers subscriptions to one-way or two-way messaging services for a periodic (monthly, quarterly, semi-annual or annual) service fee. A subscriber to one-way messaging services selects coverage on a local, regional or nationwide basis as per their messaging needs. Two-way messaging is offered on a nationwide basis. In addition, subscribers either contract for a messaging device from the Company for an additional fixed monthly fee or they own a device, having purchased it either from it or from another vendor. The Company also sells devices to resellers leasing or reselling them to their subscribers and then selling messaging services utilizing the Company's networks. The Company also offers ancillary services, such as voicemail and equipment loss or maintenance protection.
The Company offers a range of solutions, providing its customers with the ability to communicate anywhere, anytime across a number of situations. Its solutions are used for contact centers, clinical alerting and notification, mobile communications and messaging, and for public safety notifications. The Company's critical communication solutions are grouped under four product categories: Contact Center, Clinical Alerting, Mobile Communications and Public Safety.
The Contact Center category includes Spok Healthcare Console, Spok Web-Based Directory, Spok Web-Based On-Call Scheduling, Spok Speech, HigherGround Call Recording and Quality Management, and Spok Eclipse Call Accounting. Spok Healthcare Console provides operators with the information needed to process calls using their computers. This solution integrates with the customers' existing phone systems and is used by the operator group to answer incoming calls to the contact center. Spok Web-Based Directory provides employee contact information and enables staff to send messages from the directory. Authenticated users can log on to perform updates to contact information and on-call schedules, search the directory and send important messages. Spok Web-Based On-Call Scheduling keeps personnel, calendars and on-call scheduling information updated, using a Web portal to maintain and allow password-protected access to the latest on-call schedules and personnel information. Spok Speech enables the organization to process routine phone requests, including transfers, directory assistance, messaging and paging, without live operators. HigherGround Call Recording and Quality Management records, monitors and scores operators' conversations. Spok Eclipse Call Accounting provides information about every call being made and received. The information can be formatted and used to analyze voice network resources, employee telephone usage and bill-back information.
The Company's Clinical Alerting category includes Spok Messenger, Spok e.Notify and Spok Critical Test Results Management. Spok Messenger provides a solution that connects virtually all alert systems, including nurse call, fire, security, patient monitoring, and building management to mobile staff through their wireless communication devices. Spok e.Notify enables organizations to notify and confirm team member availability during emergency situations. Spok Critical Test Results Management automates and streamlines the process of delivering test results to the clinicians to help ensure patient safety. The Company's Mobile Communications category includes Spok Mobile and Spok Device Preference Engine. Spok Mobile uses smartphones and tablets for securing code alerts, patient updates, results, consult requests, among others. It allows users to access the directory of contact information, to send messages, photos and videos to smartphones and other devices. Spok Device Preference Engine facilitates voice conversations among doctors and caregivers based on their schedules by enabling users to choose the desired communication method based factors, such as message priority.
The Company's Public Safety category consists of Spok pc/psap and Spok Enterprise Alert. Spok pc/psap is used for emergency dispatch by giving the Public Service Answering Point (PSAP) call-takers standards-based, graphical interface that integrates the underlying phone system, mapping systems and other resources for critical information availability. Spok Enterprise Alert directs emergency personnel to a 9-1-1 caller's exact location, such as building, floor and room. The E9-1-1 software provides real time, onsite notification when 9-1-1 is dialed.
The Company competes with American Messaging Service, LLC, AT&T Mobility LLC, Sprint Nextel Corporation, T-Mobile USA, Inc., Verizon Wireless, Inc., Amtel Communications, Inc., Nuance Communications, Inc., peerVue, Inc., TigerText, Inc., Vocera Communications, Inc., Imprivata, Inc., Voalte, Inc., Ascom Holding AG, Emergin, DBA HipLink Software, Inc. and Veriphy Ltd.
6850 Versar Ctr Ste 420
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