Financial Knowledge & Information Portal

Spok (SPOK) Company Profile

Updated Dec 31, 2019
Spok has the following business profile:
Company's Full Name:Spok Holdings, Inc.
Short Name:Spok
Trading Ticker Symbol:SPOK
Primary Exchange:NASDAQ
Headquarter City/Country:Virginia, VA
Primary Industry Sector:Public Utilities
Seconday Sub-sector:Telecommunications Equipment
Main Business Areas: Public Utilities, Telecommunications Equipment, Communication Services, Telecom Services, Telecom
Dividend Payments:Dividend History

Market and Trading Information for Spok

The following details were available for trading and market data about the stock of Spok as of writing:
Current Share Price:$12.23
Previous Year's Closing Price:$13.26
Percentage Price Change (YTD):-7.77%
Market Cap:$230.59 million
52-week Price Range:$11 - $17.25
Dividend Per Share:$0.5
EPS (TTM):-0.05
Price-Earnings (Trailing):0
Price-Earnings (Forward):0

Company Profile and Business Description for Spok

Spok Holdings, Inc., incorporated on March 5, 2004, through its subsidiary, Spok, Inc., provides critical communication solutions for enterprises. The Company is engaged in the healthcare communications. The Company is a provider of paging services and selected software solutions in the United States and abroad, on a limited basis, in Europe, Canada, Australia, Asia and the Middle East. The Company offers its services and products primarily to three market segments: healthcare, government and large enterprise.

Wireless Products and Services

The Company offers subscriptions to one-way or two-way messaging services for a periodic (monthly, quarterly, semi-annual or annual) service fee. A subscriber to one-way messaging services selects coverage on a local, regional or nationwide basis as per their messaging needs. Two-way messaging is offered on a nationwide basis. In addition, subscribers either contract for a messaging device from the Company for an additional fixed monthly fee or they own a device, having purchased it either from it or from another vendor. The Company also sells devices to resellers leasing or reselling them to their subscribers and then selling messaging services utilizing the Company's networks. The Company also offers ancillary services, such as voicemail and equipment loss or maintenance protection.


The Company offers a range of solutions, providing its customers with the ability to communicate anywhere, anytime across a number of situations. Its solutions are used for contact centers, clinical alerting and notification, mobile communications and messaging, and for public safety notifications. The Company's critical communication solutions are grouped under four product categories: Contact Center, Clinical Alerting, Mobile Communications and Public Safety.

The Contact Center category includes Spok Healthcare Console, Spok Web-Based Directory, Spok Web-Based On-Call Scheduling, Spok Speech, HigherGround Call Recording and Quality Management, and Spok Eclipse Call Accounting. Spok Healthcare Console provides operators with the information needed to process calls using their computers. This solution integrates with the customers' existing phone systems and is used by the operator group to answer incoming calls to the contact center. Spok Web-Based Directory provides employee contact information and enables staff to send messages from the directory. Authenticated users can log on to perform updates to contact information and on-call schedules, search the directory and send important messages. Spok Web-Based On-Call Scheduling keeps personnel, calendars and on-call scheduling information updated, using a Web portal to maintain and allow password-protected access to the latest on-call schedules and personnel information. Spok Speech enables the organization to process routine phone requests, including transfers, directory assistance, messaging and paging, without live operators. HigherGround Call Recording and Quality Management records, monitors and scores operators' conversations. Spok Eclipse Call Accounting provides information about every call being made and received. The information can be formatted and used to analyze voice network resources, employee telephone usage and bill-back information.

The Company's Clinical Alerting category includes Spok Messenger, Spok e.Notify and Spok Critical Test Results Management. Spok Messenger provides a solution that connects virtually all alert systems, including nurse call, fire, security, patient monitoring, and building management to mobile staff through their wireless communication devices. Spok e.Notify enables organizations to notify and confirm team member availability during emergency situations. Spok Critical Test Results Management automates and streamlines the process of delivering test results to the clinicians to help ensure patient safety. The Company's Mobile Communications category includes Spok Mobile and Spok Device Preference Engine. Spok Mobile uses smartphones and tablets for securing code alerts, patient updates, results, consult requests, among others. It allows users to access the directory of contact information, to send messages, photos and videos to smartphones and other devices. Spok Device Preference Engine facilitates voice conversations among doctors and caregivers based on their schedules by enabling users to choose the desired communication method based factors, such as message priority.

The Company's Public Safety category consists of Spok pc/psap and Spok Enterprise Alert. Spok pc/psap is used for emergency dispatch by giving the Public Service Answering Point (PSAP) call-takers standards-based, graphical interface that integrates the underlying phone system, mapping systems and other resources for critical information availability. Spok Enterprise Alert directs emergency personnel to a 9-1-1 caller's exact location, such as building, floor and room. The E9-1-1 software provides real time, onsite notification when 9-1-1 is dialed.

The Company competes with American Messaging Service, LLC, AT&T Mobility LLC, Sprint Nextel Corporation, T-Mobile USA, Inc., Verizon Wireless, Inc., Amtel Communications, Inc., Nuance Communications, Inc., peerVue, Inc., TigerText, Inc., Vocera Communications, Inc., Imprivata, Inc., Voalte, Inc., Ascom Holding AG, Emergin, DBA HipLink Software, Inc. and Veriphy Ltd.

6850 Versar Ctr Ste 420

Peer / Competitor Companies of Telecommunications Equipment Sector

Along with Spok Holdings, Inc., the following other peer (competitor) companies also exist within the same Telecommunications Equipment - Public Utilities sector whose company profile and dividend history is as follows:

▶ 8x8 (EGHT): 8x8, Inc. (8x8), incorporated on October 24, 1996, provides cloud-based, enterprise-class software solutions. The Companys solutions are delivered through Software as a Service (SaaS) business model. The Company operates through ....See Detailed Company Profile  and Dividend History.

▶ ADTRAN (ADTN): ADTRAN, Inc. (ADTRAN), incorporated on November 18, 1985, is a provider of networking and communications equipment. The Companys solutions enable voice, data, video and Internet communications across a range of ....See Detailed Company Profile  and Dividend History.

▶ Alaska Communications (ALSK): Alaska Communications Systems Group, Inc., incorporated on October 13, 1998, is a fiber broadband and managed information technology (IT) services provider. The Company is focused primarily on business and wholesale ....See Detailed Company Profile  and Dividend History.

▶ America Movil SAB (AMOV): America Movil, S.A.B. de C.V. (America Movil), incorporated on October 13, 2000, is a holding company. The Company provides telecommunications services in approximately 30 countries. Its telecommunications services include mobile ....See Detailed Company Profile  and Dividend History.

▶ America Movil SAB (AMX): America Movil, S.A.B. de C.V. (America Movil), incorporated on October 13, 2000, is a holding company. The Company provides telecommunications services in approximately 30 countries. Its telecommunications services include mobile ....See Detailed Company Profile  and Dividend History.

▶ Anixter International (AXE): Anixter International Inc., incorporated on December 6, 1967, is engaged in the distribution of enterprise cabling and security solutions, electrical and electronic wire and cable products, and utility power solutions. ....See Detailed Company Profile  and Dividend History.

▶ Asia Pacific Wire and Cable (APWC): Asia Pacific Wire & Cable Corporation Limited (APWC), incorporated on October 19, 1996, is a holding company that operates its business through operating subsidiaries and associates, which are principally located ....See Detailed Company Profile  and Dividend History.

▶ AT&T (T): AT&T Inc., incorporated October 5, 1983, is a holding company. The Company and its subsidiaries provide communications and digital entertainment services in the United States and the world. The Company ....See Detailed Company Profile  and Dividend History.

▶ Atento (ATTO): Atento S.A., incorporated on April 3, 2014, is a provider of customer-relationship management and business-process outsourcing (CRM BPO) services and solutions in Latin America. The Company offers a portfolio of ....See Detailed Company Profile  and Dividend History.

▶ ATN International (ATNI): ATN International, Inc. (ATN), formerly Atlantic Tele-Network, Inc., incorporated on August 4, 1989, is a holding company. The Companys segments include U.S. Telecom, International Telecom and Renewable Energy. The Company, ....See Detailed Company Profile  and Dividend History.

▶ AudioCodes (AUDC): AudioCodes Ltd. (AudioCodes), incorporated on November 22, 1992, designs, develops and sells Voice over-Internet Protocol (VoIP) and converged VoIP, and data networking solutions, products and applications that facilitate Unified Communications ....See Detailed Company Profile  and Dividend History.

▶ B Communications (BCOM): B Communications Ltd., incorporated in 1999, is focused on the telecommunications industry. The Company has ownership interest in Bezeq The Israel Telecommunications Corp. Ltd. (Bezeq). Bezeq is the principal provider ....See Detailed Company Profile  and Dividend History.

▶ BCE (BCE): BCE Inc., incorporated on August 1, 2004, is a communications company. The Company provides residential, business and wholesale customers with a range of solutions for all their communications needs. The ....See Detailed Company Profile  and Dividend History.

▶ Belden (BDC): Belden Inc., incorporated on May 18, 1988, is a signal transmission solutions provider company. The Company operates through five segment: Broadcast Solutions (Broadcast), Enterprise Connectivity Solutions (Enterprise), Industrial Connectivity Solutions ....See Detailed Company Profile  and Dividend History.

▶ BlackBerry (BBRY): BlackBerry Limited (BlackBerry), incorporated on July 3, 1984, provides mobile communications solutions. The Company is engaged in the sale of smartphones and enterprise software and services. The Companys products and ....See Detailed Company Profile  and Dividend History.

▶ Boingo Wireless (WIFI): Boingo Wireless, Inc., incorporated on April 16, 2001, is a provider of commercial mobile wireless fidelity (Wi-Fi) Internet solutions and indoor direct-attached storage (DAS) services. The Company operates as a ....See Detailed Company Profile  and Dividend History.

▶ BT (BT): BT Group plc, incorporated on March 30, 2001, is a communications services company. The Company is engaged in selling fixed-voice services, broadband, mobile and television products and services, as well ....See Detailed Company Profile  and Dividend History.

▶ Calix (CALX): Calix, Inc. (Calix), incorporated on August 17, 1999, is a provider of broadband communications access systems and software for fiber- and copper-based network architectures that enable communications service providers (CSPs), ....See Detailed Company Profile  and Dividend History.

▶ Cellcom Israel (CEL): Cellcom Israel Ltd., incorporated on January 31, 1994, is engaged in the provision of cellular telephone services. The Company offers fixed-line services. The Company operates in two segments: Cellular and ....See Detailed Company Profile  and Dividend History.

▶ CenturyLink (CTL): CenturyLink, Inc., incorporated on May 7, 1968, is an integrated communications company. The Company is engaged in providing an array of communications services to its residential and business customers. The ....See Detailed Company Profile  and Dividend History.

... See Full List of All Stocks of Telecommunications Equipment Sector.

Stock List of Other Public Utilities Sub-sectors

▶ Stocks of Sector

▶ Stocks of Electric Utilities Sector

▶ Stocks of Environmental Services Sector

▶ Stocks of Industrial Machinery and Components Sector

▶ Stocks of Natural Gas Distribution Sector

▶ Stocks of Oil and Gas Production Sector

▶ Stocks of Oil and Gas Transmission Sector

▶ Stocks of Power Generation Sector

▶ Stocks of Telecommunications Equipment Sector

▶ Stocks of Water Supply Sector

Stock List of Other Top-level Sectors

▶ Stocks of Sector

▶ Stocks of Basic Industries Sector

▶ Stocks of Basic Materials Sector

▶ Stocks of Business Services Sector

▶ Stocks of Capital Goods Sector

▶ Stocks of Communication Services Sector

▶ Stocks of Consumer Cyclical Sector

▶ Stocks of Consumer Defensive Sector

▶ Stocks of Consumer Durables Sector

▶ Stocks of Consumer Non-Durables Sector

▶ Stocks of Consumer Services Sector

▶ Stocks of Consumer Staples Sector

▶ Stocks of Energy Sector

▶ Stocks of Finance Sector

▶ Stocks of Financial Services Sector

▶ Stocks of Health Care Sector

▶ Stocks of Industrials Sector

▶ Stocks of Miscellaneous Sector

▶ Stocks of Public Utilities Sector

▶ Stocks of Real Estate Sector

▶ Stocks of Services Sector

▶ Stocks of Technology Sector

▶ Stocks of Transportation Sector

▶ Stocks of Utilities Sector